Overview

Full-stack engineer and technical lead who ships AI-powered tools and reliable systems. Focused on reducing cost and toil through automation, clear architecture, and operational rigor. Strong track record bridging technical implementation with business outcomes—from self-serve support chatbots and full-stack apps to Python automation and cloud cost optimization.

Projects & Apps

Some of the personal tools and apps I’ve shipped.

Experience

Full-Stack Engineer

Double Bridge Technologies Princeton, NJ · Oct 2024 – Present
  • Developed a Kubernetes test environment on GKE + Terraform to run web app across pods with autoscaling, health/ready checks, secure ingress; integrated Prometheus/Grafana; leveraged underutilized on-prem capacity to reduce cloud spend.
  • Shipped a production customer support chatbot (local Llama LLM + ChromaDB RAG with embeddings + web UI) enabling self-serve license lookup/reset workflows, deflecting 15+ tickets weekly and saving ~8–12 hours/week of manual resets.
  • Cut cloud infrastructure cost by ~28% YoY by right-sizing EC2, tightening caching, enabling S3 lifecycle policies, and decommissioning idle resources.
  • Led Tier-3 troubleshooting across Windows/Linux, Tomcat, Oracle/SQL Server, AD/SSO; drove root-cause fixes that cut repeat incidents ~25%.
  • Improved report/query runtimes ~30% through index design, query-plan analysis, and targeted caching; eliminated most critical peak-time timeouts.
  • Replaced recurring client workflows with Python automations (APIs/schedulers), boosting turnaround and avoiding tens of thousands in labor annually.
  • Spearheaded modernization of record-keeping systems, improving accountability and transparency for management.

IT Manager

Zmr Corp. Edison, NJ · Jan 2020 – Sept 2024
  • Centralized IT for ~100 users across multiple sites (Windows Server/AD, Azure AD/O365, Cisco/Meraki, VPN, MDM), reducing downtime ~20% and faster onboarding/offboarding.
  • Digitized dispatch & scheduling with live dashboards (PowerShell/SQL + Monday, Geotab, Omnitracs, Samsara); reducing manual coordination ~30%, boosting on-time performance and safety features.
  • Built 24/7 incident response with runbooks and clear escalation paths, reducing MTTR by 35%.
  • Led safety initiatives and conducted training sessions to promote compliance and workplace safety, reducing recorded incident rates by ~20% in three months.

System Admin

Nivagen Sacramento, CA · Jan 2017 – Dec 2019
  • Ran Linux on AWS EC2 with cost-aware VPC/site-to-site VPN, routing, and security groups, reducing hosting spend ~25% while meeting SLAs.
  • Hardened and tuned sites (nginx, HTTPS/HSTS, caching, JS/CSS), improving speed and conversions.
  • Led marketing experiments using an A/B testing framework with analytics, reducing CPC ~18% and conversion rate up on key campaigns.
  • Built Python automations for customer comms (email/SMS/social APIs), reducing response times ~50% and eliminating manual queue backlogs; content/SEO ops drove ~20% YoY growth in online inventory revenue.

Python Developer

Double Bridge Technologies Princeton, NJ · Dec 2014 – Dec 2016
  • Automated conversion of disparate client records (CSV/Excel, PDFs, legacy DB exports, SFTP/SharePoint drops) into a canonical model using Python (pandas, SQLAlchemy) with upserts to SQL Server/Oracle; increased throughput and reduced manual entries by ~75%.
  • Built validation & reconciliation pipelines (schema/required fields, referential checks, code lists) with exception reports in Jupyter; error rates fell and rework decreased on update cycles.
  • Added OCR + classification for scanned PDFs (Tesseract) and indexed key fields in SQL full-text, cutting lookup time ~60% for ops/analyst searches.
  • Automated end-to-end pipelines (scheduler and worker queue) with built-in validation reports and SFTP delivery—reduced cycle time from days to hours and on-time SLAs improved ~15–20%.

Lead Network Technician

Home Depot Edison, NJ · May 2013 – Nov 2014
  • Led field crews of 5–6 techs on overnight Wi-Fi refreshes across dozens of tri-state stores, delivering cutovers with zero-downtime windows for opening hours.
  • Deployed and tuned enterprise wireless (Cisco Catalyst/Meraki switching, Aruba APs/controllers, PoE, structured cabling); standardized configs and labeling for clean handoffs.
  • Ran site surveys and heat-map tuning with Ekahau (channel/power plans, antenna placement), eliminating dead zones and bringing sales-floor and back-of-house coverage to spec.
  • Upgraded legacy switches/APs and documented as-builts (rack elevations, patch maps, port plans), reducing post-install tickets and speeding future maintenance.

System Admin Assistant

L&V Computer Services Long Branch, NJ · Nov 2011 – Apr 2013
  • Installed, monitored, and maintained Windows PCs and small-office networks for residential/SMB clients in a 2–4 person team; completed updates, AV, disk cleanup, browser resets, and basic hardening. Same-day fixes for most visits and first-visit resolution ~80–85%.
  • Set up home/SMB networking (Ubiquiti/Netgear/Linksys routers/APs), Wi-Fi placement, light cabling, printers/NAS; documented simple how-to guides for clients.
  • Implemented basic backup and recovery (Acronis/Windows Backup) and handled malware/remediation, improving stability and reducing repeat issues by ~40% over six months; verified test restores on spot checks.
  • Assisted modest website moves to cPanel (GoDaddy/Bluehost)—SSL/TLS and DNS/email tweaks, improving accessibility and page load with fewer certificate/renewal hiccups.

Skills

  • AI/ML
  • Python
  • SQL
  • APIs
  • Cloud / IaC: AWS, GCP, Azure, Terraform
  • DevOps: Git, GitHub Actions, CI/CD, Docker, Kubernetes
  • OS/Admin: Linux, Windows, macOS, System Admin, AD/SSO
  • Web/Java: Tomcat
  • Scripting: PowerShell, Bash
  • Obs/Logs: logging & trace analysis
  • SDLC & Ops: workflow automation
  • Analytics & soft: data analysis, communication, customer service, relationship-building, project management, problem-solving

Education

Rutgers University — School of Arts and Sciences

Mercer County Community College — Associate Degree in Information Systems

AWS Certified Solutions Architect – Associate